Supplier statement reconciliation in MYOB Exo Business

The steps in MYOB Exo Business

1. Open the creditor search, double-click the supplier and go to the Transactions tab on Creditor Account Details.
2. Tick Group by Period to see invoices, credits, payments and adjustments per period with the running balance. Click a period to list its transactions.
3. Compare the Outstanding column with the supplier's statement. Use Show only unallocated to list payments and credits that haven't been matched to an invoice: these are the most common cause of differences.
4. Allocate a payment or credit to the right invoice from the Actions menu (Allocate), or right-click an invoice line for View Allocation Info. An allocation made in error can be reversed if your profile allows it.
5. Flag lines you're querying with the supplier using Toggle Query Status, so they show with a question mark until resolved.

The reconciliation itself, in any program

1. Get the supplier's statement for the period, ideally as a PDF or spreadsheet, and note its closing balance and date.
2. Run the supplier's balance in your books as of the same date (the report for your program is below).
3. Tick off every invoice, credit note and payment that appears on both. What's left over is the difference to explain.
4. Sort the leftovers: invoices on their statement you never entered, payments you sent that they haven't applied yet, credits one side is missing, and duplicates.
5. Fix only what's wrong in your books (enter the missing bill, remove a duplicate), and ask the supplier about the rest in writing.
6. Note the reconciled balance and date, and keep the statement with your workpaper for the month-end file.

Common reasons the balances don't match in MYOB Exo Business

• Periods are numbered back from the current one (0 is this period, 1 is last), so check you're looking at the statement's period.
• Reversing allocations needs the profile setting that allows it, and isn't available for foreign-currency or deposit transactions.
• Statements from the supplier are usually by invoice date, while Exo ages by period: line them up by date, not age.

Other programs

• QuickBooks Desktop
• MYOB AccountRight
• QuickBooks Online and Xero (general guide)

Sources

• MYOB Exo Business help: Viewing the transaction history of an account

Menu names are from the software maker's help pages as of November 2026 and can change between versions. General bookkeeping information, not tax or legal advice.

Reach small business owners, freelancers and bookkeepers who read this guide: advertise here.

Course: Small Business Bookkeeping Basics ($49) covers chart of accounts, reconciliations, the monthly close, payroll and 1099 basics for owners. It is training with a certificate of completion, not a credential.