For adjusters and claims departments
Sworn proofs of loss notarized where the policyholder is
After a fire, storm or theft, policyholders often can't get to a notary, so we go to the property, a relative's house or a hotel and notarize the sworn proof of loss or claim affidavit you sent them. Where your carrier accepts an electronic notarization, the policyholder can sign by video instead, every day, 7 AM to 9 PM.
Matthew Coleman, NJ Notary Public and NNA Certified Loan Signing Agent. Cranford, NJ. Fee confirmed before your session. Card charged only after it is complete. We aim to confirm within 15 minutes, 7am to 9pm.
What we handle for you
Proofs of loss at the property
The notary administers the oath, checks ID and completes the jurat. Each named insured who must sign can sign at the same visit. Mobile notary.
Starting at $75, plus state notarial fees
Video sessions
For a policyholder who relocated out of state, when your carrier accepts an electronically notarized form. Remote online notarization.
Starting at $40, per session, online, no travel
Records for the claim file
Court records, recorded deeds and similar documents pulled for the file. Records retrieval.
Starting at $65, per record, plus agency fees
Papers to serve
Subpoenas and other court papers served with an affidavit of service, in New Jersey and through our network elsewhere. Process serving.
Starting at $85, per address, standard service
How ordering works
- Ask for an account with the form below. The desk reviews each request and sets up sign-in for your team at the client portal.
- Send jobs from the portal, or from the request or booking form on each service page. Put the claim number on each request; it prints on the invoice line. Tell us how many insureds must sign and where they are staying now, and send the form complete and unsigned.
- Billing: until the account is approved for terms, each job is paid when it's booked. Approved accounts get one invoice a month, due 30 days from the invoice date, with your reference on each line; card or ACH bank debit.
If you send regular visits or online sessions in New Jersey, the prepaid Notary Plan buys a set number each month at a rate quoted for your volume and area.
Pricing basis
| Service | Starting at | Covers |
|---|---|---|
| Notary visit (home, lodging or office) | $75 | plus state notarial fees |
| Remote online notarization | $40 | per session, online, no travel |
| Records retrieval | $65 | per record, plus agency fees |
| Process serving | $85 | per address, standard service |
Starting rates. Your exact price is quoted after we confirm a local notary/runner, before you pay. Anything not listed is quoted per job and confirmed before work starts. Outside New Jersey every job is quoted. Court, county and agency fees are billed at cost on their own lines.
Coverage
Visits anywhere in New Jersey. For a catastrophe claim or policyholder in another state, send the location: we check our contractor network and confirm coverage and the price before accepting. Video sessions reach signers anywhere in the United States.
Compliance notes
- The notary doesn't review the figures, the policy or the claim, and can't negotiate with the insurer (our proof of loss guide).
- A proof of loss is sworn, so the signer takes an oath before signing. The notary completes a jurat, not an acknowledgment, unless the form says otherwise.
- After a disaster a policyholder may have lost their ID. New Jersey accepts a government photo ID that is current or expired no more than three years; tell us before the visit if that's an issue.
- Online sessions work only when the carrier accepts an electronic notarization (what can't be notarized online).
General information about how our desk works, not legal advice. We are not lawyers, and the office receiving a document decides what it accepts. Updated November 2026.
Related
Proof of loss sworn statements · Mobile notary · Process serving · Business notary accounts · Home Insurance Claim Organizer · All business segments
FAQ
Common questions
Can you visit a policyholder in temporary housing?
Yes. Send the address of the hotel, rental or relative's home. If they're out of state, we check our network first.
Will the notary check the amounts on the form?
No. The notary checks identity, gives the oath and completes the jurat. The figures are between the policyholder and the carrier.
Can our claims department be billed instead of the policyholder?
Yes, on a business account, with the claim number on each line. Approved accounts can be invoiced net 30.
Before you send
- Opening an account is free. The desk reviews each request before any work is booked.
- Net-30 invoicing is for approved accounts. Until then, jobs are paid per job.
- Outside New Jersey we confirm coverage for each job before we accept it.
- We don't pay or accept referral fees, and we are not lawyers.
Prefer to talk?
Call the desk and we'll take the request by phone.